Software update ISSUE!

[ClicksAndCoffee_04]

I took my EV6 in for a software update, but it turned into a nightmare. The update failed halfway through, leaving my car in the water. The service department claims it is due to a national network outage, implying that the update required an internet connection. Apparently, they are stuck until it is repaired. At least they gave me the Niro loaner in the meantime.

 

[Israel_Sakuragi93]

My car also went crazy after a software update. Fortunately, it was the weekend and I was free, so I wasn't too bothered by the wait at the dealership. They ended up spending the entire day fixing the issue, but at least it was resolved on the same day.

 

[IamSuper]

There are situations that we cannot avoid no matter what, its a good thing that they were considerate and let you loan a Niro. Did they tell you how long it will take to get fixed?

 

[Mjay]

You cannot tell what lies ahead, but on a more positive note, they let you have the Niro to get by. That just shows the dealership's commendable customer service.

 

[basrodti]

Same thing happened to me. The dealer had to keep my car most of the day to fix the software, but everything was back to normal afterwards.