Software update ISSUE!

[ClicksAndCoffee_04]

I took my EV6 in for a software update, but it turned into a nightmare. The update failed halfway through, leaving my car in the water. The service department claims it is due to a national network outage, implying that the update required an internet connection. Apparently, they are stuck until it is repaired. At least they gave me the Niro loaner in the meantime.

 

[Israel_Sakuragi93]

My car also went crazy after a software update. Fortunately, it was the weekend and I was free, so I wasn't too bothered by the wait at the dealership. They ended up spending the entire day fixing the issue, but at least it was resolved on the same day.

 

[IamSuper]

There are situations that we cannot avoid no matter what, its a good thing that they were considerate and let you loan a Niro. Did they tell you how long it will take to get fixed?

 

[Mjay]

You cannot tell what lies ahead, but on a more positive note, they let you have the Niro to get by. That just shows the dealership's commendable customer service.

 

[basrodti]

Same thing happened to me. The dealer had to keep my car most of the day to fix the software, but everything was back to normal afterwards.

 

[Jamie]

I took my EV6 in for a software update, but it turned into a nightmare. The update failed halfway through, leaving my car in the water. The service department claims it is due to a national network outage, implying that the update required an internet connection. Apparently, they are stuck until it is repaired. At least they gave me the Niro loaner in the meantime.

Oh man, I had a similar experience when I took my car in for a simple fix and ended up with it sitting for days. It's frustrating when technology goes wrong, especially with something as crucial as a software update. At least you have the Niro as a loaner, but still, what a hassle!

 

[fannyserrano08]

I took my EV6 in for a software update, but it turned into a nightmare. The update failed halfway through, leaving my car in the water. The service department claims it is due to a national network outage, implying that the update required an internet connection. Apparently, they are stuck until it is repaired. At least they gave me the Niro loaner in the meantime.

How's the update going? They should've used a battery charger to keep the battery alive while updating the ICCU firmware.