Kia EV6 remote defrost problem

[blade_runner_2049]

we got our Kia EV6 and loving it, but this remote climate control for defrosting is confusing!

we wanted to use the app to:
Warm the car up (22°C)
Defrost the front and back windshields
Heat the steering wheel
All while plugged into my PodPoint charger at home.

Here's the thing:
The charging is set to off-peak hours, will that mess with the app commands?
Can't tell if the car actually heats up remotely? Unlike my old Leaf, there's no sound cue. Any visual signs inside the car?
App says "Climate Control Activated" but then mentions "completed in 5 minutes" - is that enough for defrosting in cold climates?
Where are the individual controls for defrost and heated steering in the app?
Tried using the app at 6:30 and 7:01 am this morning, but the car was still frosty at 7:30! Ended up manually defrosting with the car on, which isn't ideal.

Any Kia EV6 owners out there with experience in defrosting app?

 

[fannyserrano08]

It sounds like we might have the same problem I had earlier. In my case, a simple software update fixed everything, and both the heater and pre-heating started working perfectly.